TCC Sistemas de Informação
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Navegando TCC Sistemas de Informação por Autor "Bezerra, Tarcio Rodrigues"
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Item Uma análise orientada a riscos da atuação das tecnologias de informação e comunicação (TICs) no contexto do ensino remoto durante a pandemia de COVID-19(Instituto Federal de Educação Ciência e Tecnologia de Alagoas, 2023-06-06) Lima, José Landeivison da Silva; Bezerra, Tarcio Rodrigues; http://lattes.cnpq.br/5285201763618981; Cunha, Mônica Ximenes Carneiro da; http://lattes.cnpq.br/1775024859845111; Cruz, Wladia Bessa da; http://lattes.cnpq.br/9112099478105369The COVID-19 pandemic has imposed a rapid shift to remote learning, driven by ICTs. While ICTs have brought benefits, such as flexibility in learning and access to educational resources, it has also exposed significant challenges, such as lack of access to technology and quality connectivity. This paper presents a risk-oriented analysis of the performance of information and communication technologies in the context of remote learning during the COVID-19 pandemic. This study is a qualitative research of exploratory nature, where information was collected from a literature search and the application of the risk management methodology. The results obtained indicate that it was possible to verify the eligible vulnerabilities and their causes, as well as the risks in the teaching-learning process and how the ICTs could contribute to mitigate these risks.Item Eficiência do processo de folha de pagamento sob a perspectiva da transformação digital: um estudo de caso em uma secretaria de estado(2025-07-08) Oliveira, Mário Andretti da Silva; Cunha, Mônica Ximenes Carneiro da; http://lattes.cnpq.br/1775024859845111; Bezerra, Tarcio Rodrigues; http://lattes.cnpq.br/5285201763618981; Araújo, Fabrísia Ferreira de; http://lattes.cnpq.br/9852315723070987Digital transformation has become a fundamental strategy to modernize public administration, especially in sectors that require a high degree of control and reliability. Payroll management, due to its legal, financial, and operational dimensions, is a critical process where errors and inefficiencies can have significant impacts. In this context, the digitalization and automation of procedures represent opportunities for public institutions seeking greater efficiency and transparency in personnel management. This study aims to analyze the efficiency of the payroll process in a state department through the lens of digital transformation, identifying impacts, challenges, and opportunities for optimization. The methodology was based on a qualitative case study, conducted through semi-structured interviews, employing the storytelling technique, with public servants directly involved in payroll processing. Data collection was complemented by document analysis and direct observation, enabling a comprehensive understanding of both technical and organizational aspects. Content analysis followed Bardin’s method, allowing systematic categorization and interpretation of qualitative data. The MAXQDA Analytics Pro software supported data organization, coding, and analysis, contributing to the traceability and analytical rigor of the research. The results indicate that the adoption of technological tools, such as integrated management systems, database queries, and specific automations, has improved information control and reduced inconsistencies. However, some manual steps still remain, highlighting the need to redesign workflows and expand the use of technology to ensure greater reliability and time savings. It is concluded that digital transformation represents a strategic path for modernizing the public sector, especially in the payroll context. The case analyzed demonstrates that, despite the progress achieved, there is room for significant improvement, provided that efforts are aligned with data-driven management, continuous staff training, and structural investments in information technology.Item Uma análise dos desafios organizacionais e técnicos na adequação da operação de um hospital particular à lei geral de proteção de dados(2025-06-03) Moura , Ícaro Rodolpho de Farias; Bezerra, Tarcio Rodrigues; http://lattes.cnpq.br/5285201763618981; Cunha, Mônica Ximenes Carneiro da; http://lattes.cnpq.br/1775024859845111; Nunes Filho, Ricardo Rubens Gomes; http://lattes.cnpq.br/1760182180822152The Brazilian General Data Protection Law (LGPD) presents significant challenges for healthcare institutions, especially regarding the handling of patients' sensitive data. This study investigates the compliance process of a large private hospital with the LGPD, focusing on information systems and information security practices to identify the main technical and organizational challenges encountered. The research adopts the Goal-Question-Metric (GQM) model, which enabled a structured analysis based on defined objectives, investigative questions, and measurable metrics. The results reveal gaps in areas such as security infrastructure, access management, contract updates, and staff training, indicating weaknesses in data governance and the implementation of internal controls. Based on the evidence gathered through document analysis and validation with institutional professionals, this study proposes recommendations to enhance regulatory compliance and strengthen the protection of personal data in hospital environments.