TCC Administração Pública
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Navegando TCC Administração Pública por Autor "Estival, Katianny Gomes Santana"
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Item A importância do planejamento estratégico na Secretaria Municipal de Educação do município de Coqueiro Seco/Al(2024-11-19) Sampaio, Nyder Tarso Santos Nobre; Estival, Katianny Gomes Santana; http://lattes.cnpq.br/4217256031353080; Oliveira, Luzilea Brito de; http://lattes.cnpq.br/1090177638492764; Assis, Cláudia Cordeiro de; http://lattes.cnpq.br/8140704878243233This study aims to conduct an organizational analysis of the Municipal Department of Education of Coqueiro Seco/AL to verify the role of Strategic Planning as a tool that helps managers to make better decisions and achieve the desired results. To achieve this goal, a bibliographic study with informal interviews was adopted, which allowed, through research in books, articles and government websites, to identify how Strategic Planning is important in the public sphere. The results demonstrated that, in general, strategic planning plays a fundamental role in the municipal public sector. Furthermore, it helped in the internal and external analysis of the Department, allowing to highlight the deficiencies, qualities and opportunities. The relevance of this study is based on the systematization of concepts about strategic planning, which aim to subsidize and guide decision-making within the scope of public management, especially improving organizational efficiency.Item Governança eletrônica na gestão pública: um estudo de caso do governo de Alagoas(INSTITUTO FEDERAL DE ALAGOAS - Ifal, 2025-09-25) Nepomuceno, Maria de Lourdes Mártyres; Estival, Katianny Gomes Santana; https://orcid.org/0000-0002-3495-6356; http://lattes.cnpq.br/4217256031353080; Estival, Katianny Gomes Santana; https://orcid.org/0000-0002-3495-6356; http://lattes.cnpq.br/4217256031353080; Santos, José Eliton dos; http://lattes.cnpq.br/4414322289653973; Lourenço Filho, Macelo Diniz de; http://lattes.cnpq.br/9998518077299276The 1988 Federal Constitution ensures transparency and access to public information as fundamental rights of citizens, promoting democracy and civic participation. Electronic Governance (GE) uses Information and Communication Technologies (ICTs) to improve public administration and interaction between the State and citizens. This study examines the application of electronic governance in the Government of Alagoas, focusing on the policies and platforms implemented, in addition to evaluating its impacts on administrative efficiency, transparency and citizen participation. The methodology used was based on a documentary study and bibliographic review, being suitable for the proposed approach. The results point to considerable advances in transparency and digital governance in the State of Alagoas, although challenges persist. The analysis showed progress in the use of ICTs to increase transparency, as reported by CGU and ABEP-TIC. However, areas for improvement were identified, mainly in the transparency of public works and the creation of dialogue mechanisms between the public and private sectors. It is suggested that future research investigate regional and sectoral disparities in relation to transparency and participation, as well as the impact of implemented digital governance policies, aiming for continuous improvements. The integration of ICTs in public administration must also be deepened, with a focus on the accessibility and usability of digital services for the population.