2024-08-282024-08-282024-08-282023-12-20https://repositorio.ifal.edu.br/handle/123456789/646The importance of training mediator teachers in distance education, and how the insertion of information and communication technology ICTs into the educational system, has encouraged the teaching and learning process, with the aim of benefiting everyone without any distinction. In this context, the objective is the guidance, mediation and collaboration of education professionals for the process of developing students' teaching and learning, through technological means so that students develop skills of interpretation and contextualization of the areas and content presented. This research is characterized by a qualitative study, with the main objective of understanding and analyzing more closely the importance of educators in communicating with students, which will be done through the use of technological tools.Acesso AbertoTecnologia da informação e comunicação TICsProfessores e mediadoresEducação Distância Ead.Information and communication technology ICTsTeachers and Mediators DistanceEducation Distance learningTrabalho de Conclusão de CursoCIENCIAS HUMANAS