Navegando por Autor "Pereira, Bruno Artur Torres Lopes"

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    Panorama da utilização de chatbots de WhastApp voltados para a área da educação: uma revisão sistemática de literatura
    (2025-11-02) Pereira, Bruno Artur Torres Lopes; Soares, Elvys Alves; http://lattes.cnpq.br/6415531537733982; Costa, Breno Jacinto Duarte da; http://lattes.cnpq.br/7418697922506495; Kamei, Fernando Kenji; http://lattes.cnpq.br/5033020411757389
    The preparation period for crucial higher education entrance exams, such as the National High School Exam (ENEM), represents a significant challenge in the students' educational journey, while WhatsApp, widely used in the country, stands out as a popular tool for communication, including with bots. As an alternative for ENEM preparation, many students have turned to WhatsApp as an educational platform. The aim of this research is to understand how the literature reports the use of chatbots on WhatsApp for education through a Systematic Literature Review (SLR). Initially, 552 studies were identified, of which only 8 were considered relevant after applying inclusion and exclusion criteria. The results reveal that, despite few initiatives, there is promising potential in integrating chatbots on WhatsApp for educational purposes. The SLR suggests that this technology can be a valuable tool in democratizing access to quality education, especially for high school students.